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Pilot Lessons: A flight plan to keep the wheels up on technology investments

In just a few short years, the adoption of online training has transformed the way organizational learning is conducted. Leaders from Centers for Medicare and Medicaid Services share their experiences from in a nationwide pilot project to roll out new training technology. Learn from the implementation team members with roles in management, administration, and IT as they highlight best practices, pitfalls to navigate, and key competencies adapt.

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